Essential UX Journeys

Essential UX Journeys is a practical guide to designing some of the most common and important interaction journeys found in digital services.

This guide focuses on real-world patterns rather than abstract theory. The journeys covered include:

• Sign in
• Reset password
• Create account
• Add another
• Review and confirm
• Save and return

Each journey is broken down to help you understand:

• the purpose of the journey
• how it typically works in real services
• annotated journey diagrams showing key decision points, loops, and recovery paths
• common pitfalls and edge cases
• design decisions that affect usability and user confidence

The guide is designed for UX and interaction designers, and for UCD teams who want clear, reusable patterns they can apply directly to wireframes, prototypes, and design discussions.

This is not a step-by-step UI tutorial or a visual design guide.

Instead, it is a pattern-focused reference intended to support better wireframing, prototyping, and design decision-making across digital services.

What’s included:

• A 22-page PDF
• Expanded coverage of Essential UX Journeys free PDF guide
• Detailed journey diagrams with explanations of system behaviour and user recovery paths
• Practical guidance grounded in real project work

This guide builds on the free Essential UX Journeys starter pack and goes deeper into how these patterns actually work in practice.

Designed to be used during design, not just read once.